Durham House – CSCI (Commission for Social Care Inspection) Inspection Reports
The inspection report will set out what the care service does well and what needs to improve.
An inspection report may also include a quality rating, ranging from zero stars (poor) to three stars (excellent), making it easier for you to choose and compare services.
You should use the inspection report as your starting point for finding out more about the care service you are interested in.
Comments from the report show “The care home is well maintained and it is remarkable that there are never any unpleasant smells”, “Excellent staff interactions with residents confirms that residents are treated with dignity and respect at all times.” “The home is clean, well maintained and has a good range of facilities.” “Throughout the visits there was a good atmosphere and staff engaged in conversation with any visitors who came to the Home. This contributed to the positive atmosphere.”