“I want to take this opportunity to thank you & all your wonderful, dedicated staff for the care & love my dear father found at Durham House. He found a peaceful heaven with you when he was at his most vulnerable.”

“A little note of appreciation. The fact that you not only cared for my Mum but that you cared about her means such a lot to us.”

“It was always assuring that Dad’s needs were met with such dignity.”

“Thank you for looking after my Mother with so much care and love. I greatly appreciated it.”

“I have always been most impressed with the high professional standards you have set and achieved, yet at the same time maintained a relaxed and friendly and homely atmosphere. I am sure that my mother could not have spent her remaining years in a more sympathetic and caring environment. I wish to thank you, your family and all the staff for making those difficult years much more bearable.”